Public Housing Authorities

Public Housing Authorities (PHAs) are organizations which provide affordable housing opportunities to qualifying low-income households. The two major programs PHAs operate are Public Housing, where the PHA actually manages the property, and unit rents are kept affordable to households within certain income ranges, and the Housing Choice Voucher Program, where households receive vouchers that they can use to subsidize their rent at properties where the owners or managers are willing to accept a voucher as a form of payment.

Public housing and housing choice voucher program:

  • To apply each PHA has their own application, prioritization criteria, and waiting list. The waiting lists are often closed (meaning they are not accepting applications) and require applicants to apply only during “open” times

Subsidized housing

  • Subsidized housing sites are rental units that offer rents based on household income in accordance with federal regulations. The tenant pays a portion of the rent each month, and a federal government entity pays the remaining portion.

For more information on Public Housing, contact the Housing Authority of interest:

  • Wilmington Housing Authority:
    • Jurisdiction: City of Wilmington
    • Address: 400 North Walnut Street, Wilmington, Delaware 19801
    • Phone: (302) 429-6701
    • Website:
    • Programs/Services:
      • Public Housing
      • Housing Choice Voucher Program
  • New Castle County Housing Authority:
    • Jurisdiction: New Castle County, excluding Wilmington and Newark
    • Address: 77 Reads Way, New Castle, Delaware 19720
    • Phone: (302) 395-5600
    • Website:
    • Programs/Services:
      • Housing Choice Voucher Program
      • Down Payment and Settlement Assistance Programs
      • Home Repair Programs
  • Newark Housing Authority:
    • Jurisdiction: City of Newark
    • Address: 313 East Main Street, Newark, Delaware 19711
    • Phone: (302) 366-0826
    • Website:
    • Programs/Services:
      • Public Housing
      • Housing Choice Voucher Program
  • Dover Housing Authority:
    • Jurisdiction: City of Dover
    • Address: 76 Stevenson Drive, Dover, Delaware 19901
    • Phone: (302) 678-1965
    • Website: N/A
    • Programs/Services:
      • Public Housing
      • Housing Choice Voucher Program
  • Delaware State Housing Authority:
    • Jurisdiction: Kent and Sussex Counties
    • Address: 18 The Green, Dover, Delaware 19901
    • Phone: ((302) 739-4263
    • Website:
    • Programs/Services:
      • Public Housing
      • Housing Choice Voucher Program
      • Supportive housing programs

Centralized Intake/Emergency Shelter

Centralized Intake (CI) provides a coordinated entry system to access emergency shelters in Delaware. Most, but not all shelters can only take referrals from Centralized Intake.

Call or text 1-833-FIND-BED (1-833-346-3233)

or email

Centralized Intake operates Monday - Friday from 8am-5pm; it is best to call as early as possible.


  • Centralized Intake is operated by the nonprofit organization Housing Alliance Delaware (HAD). HAD does not provide homeless services directly—they serve as a conduit for individuals and families who are experiencing homelessness to access the assistance they need.
  • To be eligible for a referral to emergency shelter through CI, callers must be literally homeless* and in need of emergency shelter that night
  • There is no guarantee an individual will be offered a shelter bed when they call CI.
  • CI staff are alerted throughout the day as beds open and will call the individual should a spot open up for them.
  • If an individual is not placed one day, they must call every day (if emergency shelter is still needed) until placed in an emergency shelter program.
  • CI staff conduct a brief intake with callers over the phone

* Literally homeless: Lacking a fixed, regular, and adequate nighttime residence, meaning: has a primary nighttime residence that is a private or public space not meant for human habitation; living in a temporary shelter, or in a hotel/motel paid for by charitable organizations or government sources; or exiting an institution where (s)he has resided for 90 days or less AND who resided in a place not meant for human habitation immediately before entering that institution

Code Purple is a statewide movement that helps people who are homeless find a place of refuge or shelter when winter weather conditions become too dangerous for individuals or families to remain outside. Typically, the weather and wind chill must fall below 32 degrees. Code Purple sites are staffed by trained volunteers and usually are located at Houses of Worship (churches) and targeted shelters that provide a safe, warm and short-term shelter which can last up to 24-hrs. The implementation and operation of Code Purple varies by county, and locations often change.

  • Statewide Code Purple: 1-800-560-3372 or 2-1-1
  • New Castle County Code Purple:
    • Lead Agency: Friendship House
    • Phone: (302) 652-8033 (Newark) or (302) 472-0750 (Wilmington)
  • Kent County Code Purple: 1-800-733-6816 or 302-339-0123
  • Sussex County Code Purple:

Homeless Prevention

Homelessness Prevention includes housing relocation and stabilization services and short-and/or medium-term rental assistance as necessary to prevent an individual or family from moving to an emergency shelter, a place not meant for human habitation, or another place described in the U.S. Department of Housing and Urban Development (HUD) definition of homelessness. Specific homelessness prevention services are provided by the following agencies in Delaware.

Catholic Charities:
Catholic Charities administers a Basic Needs Program which consists of multiple services to help resolve financial crisis. Services include assistance paying for rent, mortgage, or utilities, financial literacy education, budget management, job readiness training, and case management. Office locations and contact information can be found on the next page.

  • New Castle County Office:
    • Address: 2601 West 4th Street, Wilmington, Delaware 19805
    • Phone: (302) 655-9624
  • Kent County Office:
    • 2099 South DuPont Highway, Dover, Delaware 19901
    • Phone: (302) 674-1600
  • Sussex County Office:
    • 404 South Bedford Street, Suite 9, Georgetown, Delaware 19947
    • Phone: (302) 856-9578
    • Website:

Additional Homeless Prevention Resources:

  • Lutheran Community Services (LCS):
    • Address: 2809 Baynard Blvd Wilmington, Delaware 19802
    • Phone: (302) 654-8886
    • Website:
  • Rehoboth Community Resource Center :
  • West End Neighborhood House:
    • Address: 710 North Lincoln Street, Wilmington, Delaware 19805
    • Phone: (302) 658-4171
    • Website:

Veteran Resources

Specialized programs exist to support veterans who are homeless or at-risk of becoming homeless. Veterans can receive housing assistance in the form of a U.S. Department of Housing and Urban Development-Veteran Affairs Supportive Housing (HUD-VASH) Voucher which are allocated by the Department of Veterans Affairs, or they can receive general rapid rehousing assistance from a Supportive Services for Veteran Families (SSVF) Provider. Information on how to access these services is below:

  • Department of Veteran Affairs:
    • Phone: (302) 994-2511, ext. 2455
  • Connections Community Support Programs, Inc. — SSVF Program:
    • New Castle County: (302) 250-5868
    • Kent County: (302) 518-5338
    • Sussex County: (302) 332-0913
  • Veterans Multiservice Center—SSVF Program:
    • Statewide: (302)668-7331
  • Delaware Center For Homeless Veterans:
  • Home Of the Brave

Domestic Violence

Emergency shelter and other resources are available to assist survivors of domestic violence who are seeking a safe place to stay. Those seeking assistance can contact one of the following 24-Hour hotlines:

  • CHILD, Inc. Domestic Violence Program:
    • New Castle County: (302)762-6110
  • The SAFE Program at People’s Place II:
    • Kent & Sussex Counties: (302) 422-8058
  • Abriendo Puertas Bilingual Hotline:
    • Sussex County: (302) 745-9874

Additional Housing Resources

Disclaimer *Inclusion in this guide does not constitute an endorsement of the agencies or their services by Delaware Department of Correction, Delaware State Housing Authority, or the Delaware Correctional Reentry Commission.